Build Competitive Advantage using Touchless Payment Processing Services

Serving B2B and B2C customer segments simultaneously can be a tricky proposition when you consider the order to cash processes are very different for each.  The solve, for one organization on the leading edge of improving customer transaction services, was to implement a robust, secure and scalable touchless payment system. This session will highlight the challenges of serving multiple customer segments and the Oracle cloud service technologies and native capabilities that were critical to designing the right solution to enable scalability, speed, simplification of business processes with fault-tolerance and security at the forefront. The net result, for this enterprise, was competitive differentiation in simplifying the customer buying experience while maximizing revenue and cash-flow operations, improving business decision-making capabilities while leveraging their core investments in Oracle eBusiness Suite.